Terms & Conditions
Last Updated: September 16, 2025
1. Services
By Kayla Jo provides brand design, creative direction, and related services. All services are outlined in individual proposals, contracts, or invoices. By purchasing or engaging with our services, you agree to the specific terms outlined in your agreement with us.
2. Intellectual Property
All content, designs, graphics, text, and materials created by By Kayla Jo remain the intellectual property of By Kayla Jo unless otherwise stated in writing. Upon full payment, clients receive usage rights as outlined in their contract. Reselling, redistributing, or claiming our work as your own without permission is strictly prohibited.
3. Payment & Fees
Payments must be made according to the agreed schedule stated in your proposal or invoice.
Deposits are non-refundable.
Late payments may result in paused services and/or late fees.
Prices are subject to change at any time, but changes will not affect existing signed agreements.
4. Refunds & Cancellations
Due to the nature of design and creative services, refunds are generally not offered once work has begun. If you wish to cancel a project, please notify us in writing. Any work completed up to the cancellation date will be billed accordingly.
5. Client Responsibilities
Clients agree to provide necessary information, feedback, and approvals in a timely manner. Delays in providing materials may affect project timelines. By Kayla Jo is not responsible for missed deadlines due to client delays.
6. Limitation of Liability
By Kayla Jo is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. While we take every effort to ensure quality, we cannot guarantee specific business results.
7. Third-Party Tools & Links
Our website or services may include links to third-party tools or websites. We are not responsible for the content, policies, or practices of third parties.
8. Confidentiality
Any sensitive information shared by clients will be kept confidential and used only for project purposes unless otherwise agreed.
9. Modifications
We reserve the right to update these Terms at any time. Updates will be effective upon posting to this page. It is your responsibility to review them periodically.
10. Governing Law
These Terms are governed by the laws of Nevada, without regard to conflict of law principles.
11. Contact
For any questions regarding these Terms & Conditions, please contact:
Kayla Jo Ben-Shimon
Email: hello@bykaylajo.com
Website: https://bykaylajo.com